Whether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. By buying time in bulk from wholesalers, long-distance resellers ring up sales by servicing long-distance consumers-often at significant savings. You make the call: Either purchase the telecommunications equipment you’ll need now, or rent it and simply focus on the marketing of your service.
BSM allows IT departments to operate by service rather than by individual configuration items or technology silo, enabling prioritization of efforts, ultimately improving the service that is delivered to the business or organization. The Information Services Group (ISG) evaluated Cognizant as one of the 25 Top IT and business Service providers.
Apple. Twitter. Box. Cisco. These are just a few of the global partners working with IBM Global Business Services (GBS); enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences via Cognitive data analytics, cloud technology and mobile app development. IBM GBS is a team of business, strategy and technology consultants who help clients envision their future as cognitive enterprises, all supported by the industry’s most sophisticated talent model. With global reach, outcome-focused methodologies and deep industry expertise, GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.
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