Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. BMC (a business services management solution) is a BSM (Business Service Management) solution, includes BMC Business Service Support, Assurance & Automation as well as Service Enabling Architecture (BMC Atrium: discovers, models, and manages business and IT services and processes).
Business Service management(BSM) takes IT to the next level of service management maturity. BSM solutions and ITIL practices work together to help you manage IT from a business perspective. The core of ITIL service management practices focus on demonstrating business value. The solution can put you ahead of the curve when it comes to implementing ITIL best practices.
Packing up to move to a new home or office-not to mention unpacking on the other end-is enough to leave one feeling upended. Thank goodness for packing and unpacking entrepreneurs who, with their hassle- and time-saving services, make moving seem like magic.
When planning change, questions arise about who will be impacted by those changes. Which business services will be offline due to server or router maintenance? Who does the IT team need to notify about the impending maintenance, which business owners will be impacted? With a service-aligned approach, IT knows which business owners to alert ahead of time and to keep updated on status.
To optimize Indonesia’s archipelagic advantage as the maritime axis, we have designed the Digital Seaport blueprint – an ICT infrastructure dedicated to the modernization of logistic management in seaports, which connects supply chains with seamless communication and collaboration between machinery and stakeholders.