Our business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. Led by Kathryn Eaton, a Certified Management Accountant, we bridge the gap between shoebox” bookkeepers and large CPA firms. With her energy and entrepreneurial approach to business management, Kathryn is focused on helping our clients and their businesses thrive.
Robert Johnston, Graham Clark: Service Operations Management – Improving Service Delivery, ISBN 1-4058-4732-8 – s. Expansion will allow us to move product offerings into new equipment sales. We will also explore maintenance and fitting services, leveraging our existing maintenance staff to provide value-added services at a premium price.
Business Service Management lead business to digital transformation and increase the velocity of IT, Manage IT assets with efficiency and control across their lifecycle, and give end-users a modern way to interact with IT and other shared service groups.
Knowledge Management is the practice of capturing, organizing, and making available a body of knowledge within the service management organization to solve problems faster. By putting the right information in front of the right people at the right time you can reduce the burden on IT and significantly improve customer satisfaction.
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