Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.
We are focused on serving the needs of individuals and entrepreneurs, giving you more time to concentrate on your goals and plan for the future. With almost 20 years of first-hand experience of the challenges and rewards of owning a small business, Kathryn Eaton is excited to help fellow business owners and their teams get the most out of their time and effort.
Alternatively, businesses on WhatsApp may need to be contacted by a user first before they can respond with organic or sponsored messages. That’s how Facebook Messenger works, and it’s led to businesses buying tap-to-messageâ€ ads on Facebook’s News Feed to get people to initiate conversations so the business can follow up with sponsored messages. Not allowing cold-message ads meshes with WhatsApp writing that it plans to make it easier for people to communicate with the businesses they want to reach on WhatsAppâ€, emphasis mine.
Led by Kathryn Eaton, a Certified Management Accountant, we bridge the gap between shoeboxâ€ bookkeepers and large CPA firms. With her energy and entrepreneurial approach to business management, Kathryn is focused on helping our clients and their businesses thrive.
Business Service Management lead business to digital transformation and increase the velocity of IT, Manage IT assets with efficiency and control across their lifecycle, and give end-users a modern way to interact with IT and other shared service groups.