Marlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. To optimize Indonesia’s archipelagic advantage as the maritime axis, we have designed the Digital Seaport blueprint – an ICT infrastructure dedicated to the modernization of logistic management in seaports, which connects supply chains with seamless communication and collaboration between machinery and stakeholders.
The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.
IBM Global Business Services is a leader in global transformation, and there is no better place to launch or further your career. World-class learning opportunities, mentoring and a flexible work environment – you will find a wealth of opportunities within IBM to create the career you’ve always imagined.
Money may receive compensation for some links to products and services on this website. Offers may be subject to change without notice. From startup to expansion, our resources are tailored to meet the unique needs of our Indigenous clients. We offer services and support for Indigenous entrepreneurs and communities.
When planning change, questions arise about who will be impacted by those changes. Which business services will be offline due to server or router maintenance? Who does the IT team need to notify about the impending maintenance, which business owners will be impacted? With a service-aligned approach, IT knows which business owners to alert ahead of time and to keep updated on status.