Business Service Management Solution

Business ServiceOur business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. When you draft your Products and Services section, think of your reader as a person who knows little to nothing about your business. Be clear and to the point. Oracle Business Accelerator (OBA) is able to provide the right solutions for Bandung based jewelry maker Matahari Terbit’s unique business.

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.

Advocates of BSM often use it to support a change from a culture which is very technology-focused to a position which understands and focuses on business objectives and benefits. Rather than supporting an internalized technology view, there is a shift to recognize and support customer needs and the delivery of value to business stakeholders including shareholders. A BSM initiative often underpins a shift in maturity for an IT department or service provider towards a more proactive and predictive operating model rather than the reactive and fire-fighting behavior which has been common in many IT operations. IT departments and Service Providers who reach this level of maturity often report improved relationships with their customers and business colleagues, being recognized as ‘Trusted Business Partners’ and ‘Competent Suppliers’ who deliver added business value rather than being considered a commodity or ‘Necessary Evil’.

Hosted PBX is a service where the call platform and PBX features are hosted offsite at PrimeLink’s facilities. The business end users connect via IP to the provider for voice service. This phone system can reduce your monthly bill tremendously compared to a traditional business phone system.

Leases, such as vehicles, office equipment, computers, furniture, machinery, cell towers, etc., have historically been managed by individual or regional offices making them unlikely to be seen by investors. These new requirements address this regulatory blind spot by moving the accounting of leases to companies’ balance sheets, providing a more complete financial picture of the business. Ricoh’s Lease Administration Services organizes and manages information more efficiently than prior processes by reducing dependence on time consuming manual tasks.