Marlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. As information technology in organizations grew more complex, it became evident there was a need for a more elaborated way to manage it. With the evolution of it capabilities from exotic additions in an otherwise human based process to full blown services available on demand as the organization requires, the challenge for effective it management has become to align technical capabilities with business goals and strategies. The purpose of this research is to go over the different paradigms focused on managing IT services based on business objectives. We first present a baseline concept of some relevant terms such business service and business service management, to ease the overview of several frameworks. We then describe one direction to which current research in the field is heading and finally we present a set of criteria we use to evaluate and compare all the considered frameworks and find their weaknesses and strengths.
An all-in-one VoIP phone solution to help small businesses make a big impression. the challenges that business face in today’s market, and our priority is to help your businesses and credit unions grow by finding the loan structure that works best for you. All products and services are managed and delivered by teams that have a wealth of experience and an excellent reputation within the education arena.
BMC (aÂ business services management solution) is a BSM (Business Service Management) solution, includes BMC Business Service Support, Assurance & Automation as well as Service Enabling Architecture (BMC Atrium: discovers, models, and manages business and IT services and processes).
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