Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.
We are focused on serving the needs of individuals and entrepreneurs, giving you more time to concentrate on your goals and plan for the future. With almost 20 years of first-hand experience of the challenges and rewards of owning a small business, Kathryn Eaton is excited to help fellow business owners and their teams get the most out of their time and effort.… Read MoreRead More →