Total Plant Solutions

Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. This is your opportunity to join a company where you can make the world work better – we are IBMers, and that’s what we do. World-class learning opportunities, mentoring and a flexible work environment – you will find a wealth of opportunities within IBM to create the career you’ve always imagined. And there are no limits to the opportunities we offer – from design to analytics, consulting to sales, development to marketing.

WhatsApp began testing verified accounts for businesses a week ago. Conversations with businesses are encrypted and they can be blocked. Interestingly, if a business isn’t already in your phone number contacts, its name will appear as whatever they register themselves as instead of their number. This could allow WhatsApp to create a business search engine with optional sponsored results, or let businesses cold-message people, possibly for a fee.

The demands on businesses today are immense, for instance, the need to constantly innovate and offer greater value to customers despite resource constraints. In the world of business, lean is well and truly in. What’s needed is the constant creation of zero-waste value streams across technologies, assets and departments.

Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.

Getting the most return from your IT investment starts with a clear view of all your hardware and software assets. IT asset management software should be able to discover IT assets throughout the environment (agent and agentless options) and connect IT assets to services for better change management and faster issue resolution. Look for manageability features that deploy, configure, and patch devices, operating systems, and applications.